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Question

access_denied_insufficient_permissions

  • May 22, 2025
  • 1 reply
  • 27 views

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Hi

I have an app configured for a limited custom app, where a service account is enabled along with a primary token generated. I have authorized the app I made API call to create a folder and then delete it, creation went fine however for deletion of the folder i get 403 response from the api with the error as "access_denied_insufficient_permissions".

Could you please guide me to the correct documentation where I could resolve this error or make appropriate changes in my configuration.

Thanks.

1 reply

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Hi Suresh!

Limited access apps were made primarily to be used with Box View. 

It sounds like you might be attempting to use this app type for a script? Can you provide me more information on your use case? 

As far as why you can't delete the folder that was created, it may have been created under a different user than the service account. Can you provide the folder id that was created? 

Thanks, 

Alex, Box Developer Advocate