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Question

"Access denied"?

  • May 23, 2025
  • 3 replies
  • 30 views

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We are unable to log into box.com, we get an "access denied HTTP error 403" message.  We have critical business needs that require access to our account immediately, please help asap!!

3 replies

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we are receiving same message.


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Hi Kirsten, 

Welcome to Box Community and glad to help! 

Looks like you've already worked with Product Support about this error. Please keep an eye out and we'll stay in touch. 

Thanks for posting! 


  • New Participant
  • June 11, 2025

Hi! was this problem ever resolved? We’re seeing similar issues with our enterprise Box account.