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Access denied

  • May 22, 2025
  • 1 reply
  • 3 views

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I'm asked to "download to Box" materials for an educational event: 

When I go to that link, I get the message: This shared file or folder link has been removed or is unavailable to you.

From this Error page, though, I can click on "Go to My Account" and get to some old content I downloaded a year ago or so. What can I do?

1 reply

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Hi there, 

Welcome to the Box Community! 

I would suggest to directly communicate with owner of the file, Make sure that the shared link is shared publicly. You may refer to this article: 

https://support.box.com/hc/en-us/articles/360043697094-Creating-Shared-Links

Thanks!