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Question

Acceso a archivos y carpetas fuera de linea

  • October 17, 2025
  • 2 replies
  • 198 views

Me di cuenta a raiz de un problema de que al no estar conectado a internet y al no estar abierto box drive no puedo tener acceso a mis archivos en mi computador…………...al entrar a box.com, la carpeta principal aparece como sincronizada, pero al tartar de acceder off line, la carpeta de box desaparece.

Como puedop hacer para que efectivamente mis archivos pueda tener acceso off line???

2 replies

Rona Box
  • Community Manager
  • October 18, 2025

Hi ​@Juanca, 

Welcome to Box Community and we’re glad to assist! 

As of this message, we're only able to offer full support in English in this forum.

We apologize for this limitation -- please contact this languages, or use any third-party translator if you need further assistance.

 

Thanks for posting, and we look forward to your reply!


  • Author
  • New Participant
  • October 20, 2025

Hi there……..actually, i have no access to my files and folder in my pc if i am not connected to internet; despite of the option “ make abailable on line “ it’s check and green. Sometimes i can se justo empty folder and others times the main folder just desappear.

 

Greeting