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Question

Acceso a archivos y carpetas fuera de linea

  • October 17, 2025
  • 2 replies
  • 44 views

Me di cuenta a raiz de un problema de que al no estar conectado a internet y al no estar abierto box drive no puedo tener acceso a mis archivos en mi computador…………...al entrar a box.com, la carpeta principal aparece como sincronizada, pero al tartar de acceder off line, la carpeta de box desaparece.

Como puedop hacer para que efectivamente mis archivos pueda tener acceso off line???

2 replies

Rona Box
  • Community Manager
  • October 18, 2025

Hi ​@Juanca

Welcome to Box Community and we’re glad to assist! 

As of this message, we're only able to offer full support in English in this forum.

We apologize for this limitation -- please contact this languages, or use any third-party translator if you need further assistance.

 

Thanks for posting, and we look forward to your reply!


  • Author
  • New Participant
  • October 20, 2025

Hi there……..actually, i have no access to my files and folder in my pc if i am not connected to internet; despite of the option “ make abailable on line “ it’s check and green. Sometimes i can se justo empty folder and others times the main folder just desappear.

 

Greeting