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Question

Accepted invitation; nothing shows up in files

  • May 23, 2025
  • 2 replies
  • 25 views

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Hi, I'm new to Box, but I accepted an invitation to collaborate on a file and it isn't showing up anywhere in my files. I made sure to create the account using the same email address the invitation was sent to. Thank you for your help!

2 replies

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Hi Hannah, 

Welcome to the Box Community, I'm happy to help!

Do you encounter an error when you click the file you have been invited to? Can you share a screenshot of what see for us to check?

Looking forward to hear from you!

Regards, 


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I have a box account and two files that were forwarded to me but it says that I don’t have permissions to view. I received the invitation and clicked on the files and can’t view