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About Two-Step Authentication

  • May 23, 2025
  • 1 reply
  • 18 views

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I have changed my cell phone and cannot log in because I cannot see my message on the two-step verification. What should I do? Several people in my company are unable to log in because they have changed our company cell phones.

1 reply

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Hi there,

Welcome to Box Community and glad to help!

It appears that you're working with a member of our team. Please keep an eye out and we'll stay in touch. 

Thanks for posting!