Skip to main content
Question

About the problem that files/folders cannot be uploaded

  • May 27, 2025
  • 2 replies
  • 9 views
C
Forum|alt.badge.img

I tried to accepting collaborator invitations and uploading file or folders however I got a following error message.

"Partial upload failed", "There was a problem when uploading. Please try again"

I am unable to upload it, regardless of how many times I tried.

 

See also “Troubleshooting uploads to Box”, but it didn’t seem to have any factor.

※For example, even just to I tried upload a word file with only 12KB (3 letter filename), will get an error.

Are there any other factors causing such errors? 

 

Looking forward to hearing from you.

Thank you.

    2 replies

    C
    Forum|alt.badge.img
    • community-manager
    • Author
    • Known Participant
    • 34746 replies
    • May 27, 2025

    Saw this: https://support.box.com/hc/en-us/community/posts/4528884512275/comments/4535907013395

    C
    Forum|alt.badge.img
    • community-manager
    • Author
    • Known Participant
    • 34746 replies
    • May 27, 2025

    Hi All,

    Welcome to the Box Community! I'm happy to help.

    It appears that there was a recent issue in Box that our engineering found in uploading files in Box. We have confirmed that the issue has been resolved by our team. 

    To have a complete update regarding this issue please go to https://status.box.com/.

    Best,


    Terms & ConditionsCookie settingsAccessibility statement