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Question

About storage capacity

  • May 23, 2025
  • 1 reply
  • 71 views
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I think the storage capacity display is incorrect.

If this message is true, please let me know which file it corresponds to.

 

Account ID

9926209398

 

used storage

12.2 GB/10.0 GB

    1 reply

    Forum|alt.badge.img

    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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