Some users have become inactive and cannot be invited to the BOX.
How can I deactivate them and invite them to the BOX?
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Hi 電管協,
Welcome to the Box Community!
This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
Thanks for posting!
Best,
Ann
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