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Question

About exceeding the number of licenses

  • May 23, 2025
  • 2 replies
  • 80 views
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dear box

I am currently on the Business Plus plan.

The number of licenses used has exceeded.
Even if it is deleted, it is automatically added and the number of licenses is exceeded repeatedly.

I need help! !

I am waiting for a reply.

    2 replies

    Forum|alt.badge.img

    Hi  there,

    Welcome to the Box Community! I'm happy to help.

    Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808 189 0504 our Billing Team to work directly with you.

    Best,  

    Forum|alt.badge.img

    Dear AJ

    Thank you!　I'll try.

     

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