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Question

About error when authenticating jwt by ruby sdk

  • May 22, 2025
  • 2 replies
  • 9 views
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I get the following error when authenticating:

Please tell me what to do.

403: Bearer realm="Service", error="insufficient_scope", error_description="The request requires higher privileges than provided by the access token." (Boxr::BoxrError)

    2 replies

    C
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    Hi, 

    This error typically means You didn't provide your application the appropriate scopes for the action you are trying to do. 

    Can you tell me what api endpoints you are using? 

    Thanks, 

    Alex, Box Developer Advocate

    C
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    Hi.

    Thank you, this issue has been resolved. thank you.

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