Hello
I signed up for a business plan on 7/29
I want to change to the free plan.
I have already paid for one year by credit card,
How to change to the free plan,
Please refund the amount you paid.
Question
About changing from a Business plan to a free plan and refunding
Hi 池田 明敬,
Welcome to the Box Community! I'm happy to help.
Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.
Best,
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