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Question

About capacity

  • May 27, 2025
  • 1 reply
  • 7 views

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Even if I delete the file, the capacity does not recover and I am unable to upload it.

Please improve.

*10GB capacity

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there,

Welcome to Box Community and glad to assist! 

Most of the time, aggregates will be updated within an hour or less. For larger changes or more complex folder structures, aggregates may take up to 24 hours to be correct.

For more information regarding your data inaccuracies, please visit this article

Thanks for posting!