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Question

About account recovery

  • May 23, 2025
  • 2 replies
  • 9 views

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I deleted my account by mistake and would like to restore it.
email address:
Date and time of deletion:
Thank you.

2 replies

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Hi there, 

Welcome to Box Community and glad to assist!

We encourage the affected user to create a ticket using this link. This way Product Support will be able to help address his/her account recovery. 

Thanks for posting! 


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Hello, Rona
Thank you for your reply.
This link only allows you to post to the community support forum.
But I can't create a ticket.
Could you please create a ticket?
Thank you for your confirmation.