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Question

About account recovery

  • May 23, 2025
  • 2 replies
  • 62 views
Forum|alt.badge.img

I deleted my account by mistake and would like to restore it.
email address:
Date and time of deletion:
Thank you.

    2 replies

    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to assist!

    We encourage the affected user to create a ticket using this link. This way Product Support will be able to help address his/her account recovery. 

    Thanks for posting! 

    Forum|alt.badge.img

    Hello, Rona
    Thank you for your reply.
    This link only allows you to post to the community support forum.
    But I can't create a ticket.
    Could you please create a ticket?
    Thank you for your confirmation.

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