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Question

A very critical and legally sensitive folder has disappeared from my Box, it is no where to be found

  • December 16, 2025
  • 1 reply
  • 17 views

Please advise how this box folder has gone missing. What are the ways we can prevent this from happenign in the future as well as how do we recover this critical folder?

1 reply

Rona Box
  • Community Manager
  • December 16, 2025

Hi ​@Michael McBurl

Welcome to Box Community, and we’ll help find your missing folders. 

To get a closer look, I opened a new case and a member from the Box Product Support team will reach out to you soon.

 

Thanks for posting!