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Question

A problem with the contents of a box note

  • May 22, 2025
  • 2 replies
  • 32 views
C
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Hi Support Team,

Now I can not access the Box Note as follows
[personal information--redacted]

It says that 
"Sorry, there's been a problem with the contents of this note.
Please contact Box Customer Success."

Could you check this issue ?


Best Regards,

    2 replies

    C
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    Hi Taiichi, 

    Welcome to the Box Community!

    I'm sorry to hear that you are having issue accessing a Box Notes.

    It looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box.

    Kindly reach out to your internal helpdesk or IT team for further assistance on looking into this.

    C
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    Hi France,

    Thank you for your comment.

    I'll contact my internal helpdesk department.

    Best Regards,

     

     

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