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Question

A folder deleted from a box remains on another user's screen

  • May 23, 2025
  • 1 reply
  • 69 views
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A folder that was supposed to be deleted in the box remains on another user's screen.

Not synced. Please tell me the reason.

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to help! 

    Is the deleted folder still in the affected user's local Box folder? If so, please have him/her to log out and log in from it. 

    Hope it works! 

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