Question

8.5 GB listed as being used of my 10GB but I have no files.

Where is this 8.5 GB; how can it be removed as I run out of storage space very quickly.

I hear there is a script that Box can run to correct this. Can someone please assist.

Thank you.

Did you have a solution?

not yet

Hi Aaron,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

Sign up