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Question

50GB (life bonus)?

  • May 22, 2025
  • 1 reply
  • 12 views

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I am supposed to have 50GB (life bonus) of storage with my free plan. It's only showing ~10GB? It's been a while since I signed up with promotion and that 50GB was not supposed to expire. Can you help?

1 reply

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Hi Rob, 

Welcome to the Box Community!

From what I can see on my end, there's no sign that you have signed up for 50GB lifetime storage in this account. You need to sign in using the correct email. 

Thanks!