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Question

50GB Account (samsung) but storage space fails.

  • May 23, 2025
  • 1 reply
  • 67 views
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16.9 GB "used" of 50.0 GB used

But total files are near 5GB.

    1 reply

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    Hi Ricardo,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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