Hello,
I try to change my email address. However I always receive the message 403 Forbidden, when I click on the confirmation link I receive to the email address I want to change my login to.
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Hi Maximilian,
Welcome to Box Community and glad to assist!
To help fix your issue, can you follow these troubleshooting steps and try again?
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
- Temporarily disabling any plugins/extensions in your browser
- Restart your machine.
Hope it helps!
did that. no joy.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.