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Hello --


Hi, I have been trying to verify my email for several days (as part of updating profile).  I follow the link, get prompted to create a new password - when I press "set password" button it sends me to 


403 Forbidden


Attempting a prohibited action


Because of this, when I attempt to view my Activities in Box Support, I receive the following: 


"You have an unverified email


You can’t view requests because one of your email addresses has not been verified. Click here to verify your email"

 

And the whole cycle starts again. I click to verify email, get prompted to create a  password, and receive "Forbidden, attempting a prohibited action".

 

Please advise!

Thanks in advance,

Melissa

 


 

Hi Melissa, 


Welcome to Box Community! 


To help address the issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 


Thanks for posting!

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