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Question

403 Error When Changing Email

  • May 27, 2025
  • 1 reply
  • 11 views

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Hi, I have been trying to verify my email for several days (as part of updating profile).  I follow the link, get prompted to create a new password - when I press "set password" button it sends me to 

403 Forbidden

Attempting a prohibited action

And the whole cycle starts again. I click to verify email, get prompted to create a  password, and receive "Forbidden, attempting a prohibited action".

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

This is still not resolved.