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Question

3rd request for help data lost - Missing Folder

  • May 23, 2025
  • 1 reply
  • 5 views

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One of our largest folders disappeared from all collaborators May 8 2023 sometime between 4pm EST and 6pm EST. All collaborators checked trash and folder not found. This folder is very imp to org and we need help asap. Please someone contact me. Our subscription includes data retrieval. This is 3rd request for help in past 48 hrs.

1 reply

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Hi there, 

Welcome to Box Community and glad to assist! 

We'd like to address this inquiry using this post: https://support.box.com/hc/en-us/community/posts/16472533758995-Missing-Folder

Thanks for posting!