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Question

2factor authentication cannot login

  • May 27, 2025
  • 1 reply
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I cannot login into my 2FA account, due to the fact the authenticator app being assigned my personal email account. Can you please assist?

    1 reply

    Forum|alt.badge.img

    Hi Scott, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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