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Question

2FA setup QR code doesn't show up

  • May 23, 2025
  • 1 reply
  • 12 views
C
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Hi! I tried to setup 2FA with an auth app. The QR code doesn't show up. I tried various browsers and deleted cookies. Didn't work. Please open a support ticket for me.

BR

    1 reply

    C
    Forum|alt.badge.img

    Hi Chris, 

    Welcome to Box Community and glad to assist! 

    Seems that you'll need assistance from Product Support regarding 2FA. Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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