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Question

2FA Setup not working

  • May 23, 2025
  • 2 replies
  • 26 views

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I have the exact same problem as others, stuck in the same place and no QR code.  In addition, I am unable to set up SMS 2FA either, as it doesn't recognize my cell number...
Can you please open a ticket with support to follow up and troubleshoot?

Thank you.

2 replies

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Hi there,

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

Thanks!


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Still not working