Hi - I am using Box with another email - [redacted] However, my 2fa is completely messed up. It would not show up on my phone and there is no back up code to the account that I know of. I am not even able to post help on the forum without being able to sign in which is very frustrating. Can someone please help me with this issue?
Thanks,
Arun
Hi Arun,
Welcome to Box Community and glad to help!
Looks like you're now working with a member of our team to address this query. Please keep an eye out and we'll stay in touch.
Thanks for posting!