Hello, I need to reset the 2FA authentication for another account, as the authenticator app has reset and now I cannot access it.
Thanks in advance.
Question
2FA reset required
Hi Sebastian,
Welcome to the Box Community! I'm happy to help.
This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
Please check your email for updates.
Best,
I need help too, i still have account access, tried to change 2FA tool as I'm migrating from Andriod to iphone. Disabled 2FA, received email with 2-Step login verification disabled. However account properties still showing old 2FA, please help me remove it.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.