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Question

2FA reset

  • May 22, 2025
  • 1 reply
  • 51 views

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Hello Box support team

I signed up a while ago and subsequently forgot the method I used for 2FA.

Is there any way I can reset my 2FA?  Or do I need to create a new account?

Many thanks,

Max

1 reply

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Hi Max,

Welcome to the Box Community! I'm happy to help.
 
This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
 
Please check your email for updates. 
 
Best,