Question

2FA QR code never loads

Forum|Forum|5 months ago
May 27, 2025
1 reply
10 views

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community-manager
Box Employee
34738 replies

Like many others, when trying to set up 2FA via app, the QR code never loads.

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community-manager
Author
Box Employee
34738 replies
Forum|Forum|5 months ago
May 27, 2025

Hi Phil,

Welcome to Box Community!

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

Thanks for posting!

Best,
Ann