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Question

2FA not working

  • May 27, 2025
  • 3 replies
  • 115 views
C
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I turn on 2FA, but it's not working.

First error is wrong redirect, but if redirect is fine, second error is invalid code.

    3 replies

    C
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    Hi Oleh, 

    Welcome to the Box Community, I'm happy to help!

    This might require some account specific information, so I've submitted a case to Box Support on your behalf.

    You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

    Please come back and let us know how things go with support!

    All the Best, 

    C
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    actually having the same problem. The 2FA is working for log in, but when I try to use it for the developer console and create a new private/public key, it does not work.

    C
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    I am having the same issue, where the 2FA using an authenticator app (duo) works for login, but does not work to create private/public key. Please assist!

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