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Question

2FA mobile phone number invalid

  • May 22, 2025
  • 1 reply
  • 16 views

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I cannot setup 2FA because when it asks me what country I put in Australia, but when I enter my mobile phone number it always says "invalid" no matter what configuration I try

1 reply

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Hi there, 

Welcome to the Box Community!

Can you try clearing your browser cache or try setting this up using a different browser and see if it help resolve this for you?

And please make sure to use a valid phone number to be able to proceed.