My colleague got an invite with read-only access to a Box, and while she is able to input her username and password, it then redirects her to a screen that asks for a 2FA code, which she has not set up. Resetting the password only repeats the process.
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Great, thanks! Will they reach out to me directly?
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.