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Question

2FA Log In Issue

  • May 27, 2025
  • 1 reply
  • 14 views

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My colleague got an invite with read-only access to a Box, and while she is able to input her username and password, it then redirects her to a screen that asks for a 2FA code, which she has not set up. Resetting the password only repeats the process.

1 reply

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Great, thanks! Will they reach out to me directly?