Skip to main content
Question

2FA Ignored

  • May 23, 2025
  • 1 reply
  • 5 views
C
Forum|alt.badge.img

Hello,

I have recently logged in to box and found that 2FA is not being requested.  It is set up perfectly fine. Can someone raise a ticket on my behalf?  Contacting support directly seems not to be a thing.

Thank you.

CD

    1 reply

    C
    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community! 

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thanks!

    Terms of ServiceAccessibility statement