Skip to main content
Question

2FA

  • May 23, 2025
  • 1 reply
  • 13 views

Forum|alt.badge.img

I am trying to set up 2FA as required but when I scan QR code it takes me to my Samsumg app to set up fingerprint authentication.  I just want to be able to access the files for our team.  WTF?

1 reply

Forum|alt.badge.img

Hi Cynthia,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!