I am trying to set up 2FA as required but when I scan QR code it takes me to my Samsumg app to set up fingerprint authentication. I just want to be able to access the files for our team. WTF?
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Hi Cynthia,
Welcome to Box Community and glad to assist!
I have created a ticket and a member from Product Support will get in touch, please keep an eye out.
Thanks for posting!
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