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Question

2FA

  • May 23, 2025
  • 2 replies
  • 12 views

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I have a new phone number and cannot log into my box account because 2FA is turned on.

2 replies

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Hi Daniel,

Welcome to Box Community and glad to help!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!


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I have four people that I need to turn off the 2-step authenticator off for due to new phones.

Thanks