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Question

"22Gb used of 10Gb capacity" even though I have no files on box!

  • May 27, 2025
  • 1 reply
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This is not the first time this has happened. Can somebody reset the usage stats on my account?

    1 reply

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    Hi Michael, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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