I can sign into my Box account from my PC, but when I try signing into my account from my iPhone or iPad, the 6-digit verification code I receive from my MS Authentication App is listed as invalid.
Question
2-Step Verification not working on my iPad or iPhone
Hi Jacqueline,
Welcome to Box Community and glad to assist!
I've created a new ticket regarding your login issue. Rest assured that a member from Product Support team will be assisting you and please keep an eye to your email.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.