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Question

2-step verification Issue

  • May 23, 2025
  • 1 reply
  • 22 views
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Hello

I experience most of the time (not all) issues with log in to BOX using the 2-step verification process. In fact, most of the time I do not receive the 6-digit code by SMS on my smartphone ... even after clicking several times on the Resend the Code Button.

Thank you for your support

BRs

Benoit

    1 reply

    C
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    Hi Benoit, 

    Welcome to Box Community and glad to assist!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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