2-Step-Verification cannot work.

Hi there,

I have configured 2-Step-Verification for my account but now It cannot work, I cannot login to my account on my new Laptop.

I use a verified browser to remove 2-step-verification but I cannot remove also.

What can I do now, please help me.

Thanks in advance.

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Hi Ceasar,

Welcome to the Box Community, I'm happy to help!

I saw that you have a ticket for this issue with support and it seems the issue has been resolved and clarified.

If you need further assistance on this, please let us know and we will help you!

Regards,

Hi France,

Yes, I have submitted a ticket and it has been resolved.

Thanks for your support.

Many thanks.

Best Regards.

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