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Question

2 Step Verification (Authenticator) set-up in my new iPhone

  • May 23, 2025
  • 1 reply
  • 26 views

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My iPhone has been renewed, and I would like to know how to set up 2 Step Verification with the same email I use in my old iPhone.  I could not sign-in with the email address currently used in my old iPhone Authenticator app.  

1 reply

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Hi there,

Welcome to the Box Community! I'm happy to help.

This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

Please check your email for updates. 

Best,