Question

2 factor authentication reset

Forum|Forum|5 months ago
May 27, 2025
1 reply
141 views

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community-manager
Box Employee
34740 replies

Hi,

I have a box account with [personal information–redacted] but I changed my phone so I can't log in to my account. Can you please reset my 2FA?

Thanks,

Orsolya

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community-manager
Author
Box Employee
34740 replies
Forum|Forum|5 months ago
May 27, 2025

Hi Orsolya,

Welcome to Box Community.

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

Thanks for posting!

Best,
Ann