Hello I have an issue where free user, needs to exchange files with Box enterprise account. He had to change his mobile phone and cant any longer use the 2 factor authentication. There is no option to reset it or turn off the setting.
please help!
Question
2 Factor authentication reset
Hi Irana,
Welcome to Box Community!
I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.