Skip to main content
Question

2-factor authentication in a new phone.

  • May 23, 2025
  • 2 replies
  • 56 views

Forum|alt.badge.img

I have a new phone and would like to set up a new 2-factor authentication. How do I do that?

2 replies

Forum|alt.badge.img

Hi Nanya,

Welcome to the Box Community! I'm happy to help.

I suggest that you click on this heloful link from our Box Product Support page about "Setting up 2FA".

https://support.box.com/hc/en-us/articles/360043697154-Two-Factor-Authentication-Set-Up-for-Your-Account

Best,


Forum|alt.badge.img

No. It doesn't work since I can't log in without 2-step verification.