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When my boss logs into I get the 2 factor notifications on my phone even though he is logging in through his account. How do we get the 2 factor notifications go to his phone when he is logging in?

Hi Kathy,


Welcome to the Box Community! I'm happy to help.


This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.


Please check your email for updates. 


Best, 


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