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Question

2 Factor Authentication

  • May 23, 2025
  • 1 reply
  • 45 views

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The directions on how to set up two factor authentication includes going to account settings.  I don't have that option.

How do I take care of this?

1 reply

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Hi Marguerite,

Welcome to the Box Community! I'm happy to help.

This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

Best,

 

Please check your email for details and updates. Thanks for your patience!