Skip to main content
Question

2 factor authentication

  • May 22, 2025
  • 1 reply
  • 212 views
C
Forum|alt.badge.img

I set up 2 factor authentication on my mobile device and now I can't login. However, I can login to Box on my browser without any authentication. Please advise

    1 reply

    C
    Forum|alt.badge.img

    Hi there, 

    Welcome to the Box Community! 

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thanks!

    Terms of ServiceAccessibility statement