Question
10GB promotion not received
Hi,
I received an email stating that if I download the box app during August I will receive additional 10 GB storage. I downloaded the app, but didn't receive the storage. Didn't find any answer on the forum regarding how to solve this issue.
Thanks
Hi Itamar,
Welcome to the Box Community, I'm happy to help!
This might require some account specific information to address, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly.
Please check your email for details and updates.
Regards,
Hi I also did not get the additional 10GB storage even though I had an email saying I would receive. Thanks Evros
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