I'm pulling less than 10 mb/s download speed from Box.com (Safari, Chrome) and the Finder plugin. Upload speeds are 4x faster, ironically. Connection is 900 mb/s symmetrical. System Status is all green but this is abnormal throttling.
Question
< 10 mb/s Down
Hi Kyle,
Welcome to Box Community and glad to help!
If you are encountering problems downloading files from your Box account, we recommend you try:
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer or network
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (note: you may need clearance/assistance from your organization’s IT department/helpdesk to do this)
- Disabling any plugins on your browser
Hope it helps! And in case that you continue to encounter issues, please contact our Product Support team and create your ticket.
Happy Friday!
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